Gözde Group of Hospitals is healthcare Hospital in Turkey

Top Specialities:
Rating Summary:
49.95 score/100
2 total votes
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0 recommend
3 don't recommend
Ranked 21 / 1184 Hospitals & 113 / 5112 Providers.
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Provider Category

Location

Address

Address Mimar Sinan Mahallesi 1399 Sokak No:25 Konak / İZMİR
İzmir
Turkey

Description

on ozel hospital we work with the last and highest medical technology and vip confortable .

Rating Summary
Value
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50
1
Safety
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0
2
Cleanliness
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75
1
Staff Cooperation
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0
2
Communication
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0
2
Dignity & Respect
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0
2
Involvement in Decisions
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0
1
49.95 score/100
2 total votes
Ranked 21 / 1184 Hospitals & 113 / 5112 Providers.
0 recommend
3 don't recommend

Reviews for Gözde Group of Hospitals is healthcare

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Flew here booked with this company for gastric surgery.  On arrival, was horrified at the state of the hospital... it was like something out of a horror movie.  The bed covers were stained,  the bathroom was full of the previous occupants hair,  the food looked like prison slop, the hospital smelled so bad and to top it off no one spoke English.  I refused to stay and cancelled the procedure and went to a hotel... this is now c1am!  They were very unhelpful. Only after I forwarded photos did they actually apologise and make various offers to compensate. By this time I booked with a different company. 

Very unprofessional and not up to par... don't waste your money with these cowboys.

Summary:
Medical service(s) I needed was: Sleeve Gastrectomy (the Sleeve).
I went for a operation.
I haven't received the requested service(s).
I had an appointment.
The service I received was very poor.
I don't recommend this hospital!
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WARNING: DO NOT GET SUCKED IN BY THE SALESPEOPLE ON WHATSAPP WHO SHOW YOU NICE ROOM PHOTOS AND GET YOU TO BOOK ASAP WITH "SPECIAL DEALS". This is a cattle hospital, a renovated one sure, but you're treated like cattle from the second you go in. Nobody knows what's going on because nobody speaks to each other, the coordinators, the translators, the doctors, the nurses etc

I met a person I'd never spoken to first thing. Took me to sign tons of forms immediately and of course paying the cash was stressed immediately without even seeing the doctor first and even though I hadn't eaten or drank before surgery.

Doctor is ok and the procedure looks ok (we'll see final result) but everything is rushed and on the go standing up. People barging in giving orders every 5 mins, go here or get undressed. Not even a little respect or sensitivity. Doctor then barges in and draws lines without even a sit down to calmly go through the procedure.

Then whisked away and it's done. The first day and night, about a dozen people kept barging in doing small things instead of one person covering everything once and leaving me to rest. Didn't sleep at all. Translators spend half the time on the phone or flirting with male nurses. Doctor spoke no English.

Then it just got worse. They knew I had mouth and jaw surgery and kept giving me turkey legs to chew for dinner or very small amounts of soup, not enough even for a bird. I had even flagged this up with the Whatsapp Salesperson before I even got there.

I then asked for milk and what a shambles. Bits and bobs brought by different people culminating in a nurse bringing 2 kiddy cartons and asking for cash! Like £1! I kid you not. That was it, I had enough, packed up, bought some milk and left for hotel.

I had paid for the room until my flight and I did not discharge and they even refused to give me my meds and dressings to take home because apparently I had discharged even though I did no such thing or signed any papers. So going home without the basic things I need to maybe survive and which I paid for.

Absolutely disgraceful. Avoid like the plague. Don't get suckered in by the rooms. Go to a smaller clinic where you're treated like a person.

Summary:
Medical service(s) I needed was: Liposuction.
I went for a consultation, check-up, treatment and operation.
I have received the requested service(s).
I had an appointment.
The service I received was poor.
I had complications after the treatment.
My health has did not improve after receiving the services from the Gözde Group of Hospitals is healthcare.
I don't recommend this hospital!
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These pirates take your money and never return. I paid them towards a deposit for a surgery but they "illegally" made it non-refundable because they didn't observe the 14-days cooling off period. They apparently don't even respect the law of their own country that observes the 14-days cooling off period (just like in the UK). I contacted a legal firm in Turkey to recover my deposit from these thieves. The hospital then sent me a disgustful and illegal agreement (see attached) to sign which included a penalty of £5000 if I write a negative review about them ! I didn't sign that. Not because I wanted to continue writing but because it was "illegal" and "insulting" to sign. Don't pay them guys. No matter what surgery. You will definitely "feel" more ugly when you pay the wrong people. Also, don't trust every single review here. These sharks can simply gang up and flood the reviews. I've seen many of them holding a UK number without actually living in the UK.

Summary:
I went for a treatment.
I haven't received the requested service(s).
I didn't have an appointment.
The service I received was very poor.
I had no complications after the treatment.
I don't recommend this hospital!

Contributed Photos

Pirates of the Aegean Sea
CountryTurkey
Provinceİzmir
Address
Address Mimar Sinan Mahallesi 1399 Sokak No:25 Konak / İZMİR
This hospital has a representative.
soukaina İdlamine represents Gözde Group of Hospitals is healthcare and will reply to all your messages in a while.

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