Erdem Hospital Hospital in Turkey

Rating Summary:
60.65 score/100
1 total votes
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0 recommend
1 doesn't recommend
Ranked 25 / 1227 Hospitals & 140 / 5563 Providers.
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Provider Category

Location

Address

Gunesli Mahallesi, Fevzi Cakmak Cd. No:74 D:No:72, 34212 Bagcilar/istanbul, Turkey
Turkey

Description

Erdem Group is a medical center that has been providing health and education services since 1988. The group has three hospitals, two dialysis centers, a medical center, and an oral and dental health center. It strongly emphasizes patient satisfaction and provides services that respect patient rights. The group entered the education sector in 2011 and operates a range of educational institutions, including kindergarten, primary school, secondary school, Anatolian high school, Anatolian health vocational high school, and software high school.

The group's first facility, a small polyclinic, was established in 1988 next to the Çakmak Bridge. It later expanded and established Çakmak Erdem Hospital in 1994 with 40 employees and 22 beds in 7 branches. The hospital was rebuilt in 2003 to meet the demands of the people better and now has a closed area of 10,000 m² with hundreds of employees in all branches and a 124-bed capacity. The group also established Çamlıca Dialysis Center in May 2009 and Çamlıca Erdem Hospital in October 2009. The hospital is built on a 6000 m² closed area, with a capacity of 77 beds, and serving with specialist and experienced physicians in 23 branches.

In 2015, Güneşli Erdem Hospital was opened to serve patients on the European Side. The hospital has a closed area of 20,000 m², offers a comfortable environment for patients and their attendants with its 150-bed capacity, patient rooms, and suites, and incorporates internationally accepted standards, methods, and practices. The group plans to open a new hospital in Istanbul, Başakşehir in the coming years. The Erdem Group Quality Management System aims to provide "astonishing service delivery" based on a continuous improvement and development approach and follows the TR Ministry of Health Quality Standards in Health and the legal regulations.
 

Rating Summary
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Safety
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25
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Cleanliness
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50
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Staff Cooperation
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Communication
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Dignity & Respect
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60.65 score/100
1 total votes
Ranked 25 / 1227 Hospitals & 140 / 5563 Providers.
0 recommend
1 doesn't recommend

Reviews for Erdem Hospital

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2

Terrible experience. I live in BArcelona, Spain, and went to their clinic for a hair transplant on october 2019. Everything was bad from the begining, i will detail some bad points but then i will talk about the worst thing, the surgery itself. 
The translator they promised didnt understand spanish or neither english, and know nothing about hte treatments they do. I paid 1300€ in cash and they did'n gave me any paper or bill. The girl that was going to make the operation was totally cold, no smiles, no trying to make me feel comfortable, no interest in answering my cuestions or explaining nothing, she never looked at me in the eye. She draw the implant zone very very bad, i had to correct her several times to arrive at a decent simetry (something very easy to see). In the operation they were 4 people talking and laughing very loud at centimetres of my head. I could feel the wind of their laughs in my head, i told them several times and they stopped for 2 minutes and start again on the same level. AND NOW THE WORST PART, THE TRANSPLANT: the day after the operation i made good quality photos of the donor and the implant area and put them in my computer (photoshop). I could see clearly that the difference of density between both areas was tremendous. So i counted the holes and the implants, a hard work, but harder conclusions. They took from my donor area around 4500-5000 grafts, and they implanted only 1200!!! i couldn't believe it. we agreed they were going to implant 3500 grafts and they put less than the half. But the harder thing is that they took from my donor area around 3000-3500 grafts that they probably threw away. My donor area now is not useful for another transplant. Here i upload only some photos , if you want more info or photos please ask me. Im trying to start a trial to them now.

Summary:
Medical service(s) I needed was: Hair Restoration and Transplantation.
I went for a operation.
I have received the requested service(s).
I had an appointment.
The service I received was very poor.
I had complications after the treatment.
My health has got worse after receiving the services from the Erdem Hospital.
I don't recommend this hospital!

Contributed Photos

CountryTurkey
Address
Gunesli Mahallesi, Fevzi Cakmak Cd. No:74 D:No:72, 34212 Bagcilar/istanbul, Turkey
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