An extremely cunning company, I've had rhinoplasty with them, I was promised a certain result. Post-operation, my nose persistently bled whenever I washed my face and it was deeply scarred in different areas. I informed Mcan and they've explicitly stated that I am to await a full year (healing period) after which they will resolve it.
After awaiting for a full year with no signs of improvement whatsoever, I've contacted them and the customer support persistently prevaricated from rectifying the situation. Firstly it's "please send us pictures", then after a long period "please send us those pictures from a different angle because they're blurry", then after a another long period "I will get back to you after consulting with your doctor", then after a month you will have to send them another email for another follow-up.
Then it's another cunning excuse "Your doctor is currently on vacation, he will be back in 3 weeks", afterwards, "please inform us a time of your availability so we can have a private video call", then when they realize you're persistent and won't let this go, they stop responding to your emails all together and ignore you.
I DO NOT RECOMMEND DEALING WITH THIS COMPANY UNLESS YOU'RE WILLING TO RISK IT.
